Privacy Policy

Who we are

Tekizz IT services is a technology education and consulting company, specializing in delivering high-quality training programs, innovative IT solutions, and comprehensive support services. Founded by a team of passionate tech enthusiasts, our company is dedicated to helping clients navigate the ever-evolving technology landscape.

Tekizz IT Services (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, products, and services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Information We Collect

We collect personal information you provide to us when you use our Services, such as:

• Contact Information: Your name, email address, phone number, and other contact details.
• Account Information: Your username, password, and other account-related information.
• Payment Information: Your credit card or other payment details when you make a purchase.
• User Content: Information you provide when you interact with our Services, such as submitting a support request or participating in a discussion forum.

We also automatically collect certain information when you use our Services, such as:

• Device Information: Your IP address, browser type, operating system, and device-specific information.
• Usage Data: Information about your interactions with our Services, such as pages visited, links clicked, and features used.

How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information, such as confirmations and receipts.
• Personalize and enhance your experience with our Services.
• Communicate with you about our Services, including promotional offers, news, and updates.
• Provide customer support and respond to your inquiries or requests.
• Monitor and analyze usage and trends to improve our Services.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with legal obligations and enforce our agreements and policies.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• With service providers that help us deliver and improve our Services.
• With your consent or at your direction, such as when you choose to share information with third parties through our Services.
• To comply with a legal obligation, protect our rights, or enforce our agreements and policies.
• In connection with a business transaction, such as a merger, acquisition, or asset sale.

Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using our Services, you consent to the transfer of your personal information to countries outside your country of residence.

Your Rights and Choices

You may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. To exercise these rights, please contact us using the contact information provided below.

You can also opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be effective when we post the updated Privacy Policy on our website. Your continued use of our Services after the updated Privacy Policy becomes effective indicates your acceptance of the changes.

Cookies What are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or other devices) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings. Cookies are widely used to make websites work more efficiently and provide a better user experience.

Types of Cookies We Use

We use different types of cookies on our Services, including:

• Essential Cookies: These cookies are necessary for the basic functioning of our Services and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us understand which pages are popular and how visitors move around the site.
• Functionality Cookies: These cookies enable our Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our Services by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.

How We Use Cookies

We use cookies for various purposes, such as:

• To improve the functionality and performance of our Services.
• To remember your preferences and settings, such as language and region.
• To analyze and optimize our website traffic and user behavior.
• To personalize your experience on our Services, including providing relevant content and ads.
• To measure the effectiveness of our advertising campaigns.